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Solutions

Start from what your team is busy with,and find where agents help.

Customer service automation

Let the agent answer common questions first, and automatically classify and route complex ones with full context, so your support team only handles what truly needs a person.

  • One place for web, WeChat and phone channels
  • Answers grounded in your knowledge base, with sources
  • Tickets created, assigned, chased and followed up automatically

Office productivity

Let the agent take on frequent tasks like document handling, data cleanup and approvals, so employees can return their time to work that needs judgment and creativity.

  • Summarize, compare and extract key points from contracts and reports
  • Clean and merge data across sheets; generate weekly and monthly reports
  • Pre-review approvals and flag missing materials

Marketing and lead generation

From lead screening to content production to follow-up, the agent automates repetitive steps for marketing and sales teams and keeps the rhythm steady.

  • Automatic lead scoring, deduplication and prioritization
  • Batch drafts of posts and scripts in your brand voice
  • Follow-up reminders and tasks assigned to the right people